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James

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James last won the day on June 4 2019

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About James

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    Regular

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  1. Welcome to GE Tracker! I would recommend checking out Flipping OldSchool on YouTube, he has some excellent guides, including multiple videos about obtaining your first bond We have a very active Discord community, you might be interested in joining.
  2. James

    Unban my ip

    Hey, I can't seem to find an IP ban for your account. Are you still having trouble?
  3. Hi Decot, Unfortunately, Apple does not give us the ability to look up orders via an ID, and we do not have any API logs or subscription attempts from your account 'Decot'. Is this the same user account you are using on the app? I would recommend contacting Apple for a refund, and then attempting the payment again. Thanks
  4. Welcome to GE Tracker!
  5. Hello, I can't see any log of your payment on our side - are you sure it went through?
  6. James

    Appeal

    Hello, I have unbanned your Discord account
  7. We have an update for the profit tracker planned soon that will include this, as well as tracking profit of "crafted" items
  8. We want to apologise for the recent downtime that you have experienced with GE Tracker. We have been experiencing intermittent server faults, which are increasing in both severity and duration. I have made some changes to the server configuration this morning, which should help mitigate any downtime over the next few days. However, the underlying issue is still present. As such, we will move our planned server migration from late-March to this weekend. We now have a status checker service running that you can use the monitor the uptime of the website: https://status.ge-tracker.com I will post another update before the migration begins.
  9. Thanks! As promised, I have just added the Graphs documentation over at https://www.ge-tracker.com/docs
  10. We're in the process of moving our graphing data to a new database. Once this is complete, we plan on adding more options to view historical data via the API, as currently you are limited to the `/api/graph` endpoint. As I'm writing this I've noticed that it is not documented - I'll sort that out on Monday
  11. Hey sporkasoid, You cancelled your subscription on 11th January 2020 and an email confirming this was sent at 2020-01-29 11:30:49. The reason you are not seeing a "Cancel Subscription" is tab is because your subscription is already cancelled, and your Premium will expire on the 14th Feb, as you are on a grace period until then
  12. Candlesticks are live on the site again
  13. It's Runelite's decision not to publish a pricing API
  14. We have just rolled out an update today with many backend changes and fixes. Alongside this update, we have a new website theme and also made a few other changes. New staff member We would like to officially welcome Primo as our newest staff member! He has always been a very active member of the community, come along to Discord and say congrats! Obsidian theme Dan has been working on a new website theme, "Obsidian". This is an even darker theme for you night-owls and includes some changes that are helpful to colourblind users, and we are excited to hear your feedback! You can enable the theme under "My Account" in the sidebar, or in the top-right of the website by clicking your username. [img:https://i.imgur.com/DOLig8u.png|75%|https://i.imgur.com/DOLig8u.png] [img:https://i.imgur.com/MsunAJT.png|75%|https://i.imgur.com/MsunAJT.png] Misc. changes Blast furnace calculator now includes the hourly cost of stamina potions Raids drop calculator has been updated to the adjusted maximum chance percentage, and dragon items have been removed Price alerts won't send alerts for prices that are not current in the last update (i.e. >10 minutes old) The cached search prefetch data will now be purged faster than before (read: instantly) when new items have been added to the database Item names will now be updated every week (Thursdays) to ensure they always match the in-game item names Stripe and PayPal billing integrations have been improved slightly, pending a large overhaul in a couple of months
  15. All new user accounts are granted a premium trial and yours has just run out. You can continue using the website/app under limited functionality as a standard member. You can see a comparison of the standard/premium accounts on our pricing page: https://www.ge-tracker.com/pricing

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